RETREAT CENTER POLICY

Guest check-in time is 3:00pm.
Our Front Desk can store luggage on a complimentary basis until rooms are prepared. All hotel amenities are available for use during this time. If rooms are requested prior to check-in time, early arrivals will be accommodated, as rooms become available. The following Early Check-In rates will apply:

• Check-Ins before 11:00am - $50.00 + tax (based on availability)

• Check-Ins between 11:00am and 1:00pm - $20.00 + tax (based on availability)

• Check-Ins between 1:00pm and 3:00pm – No charge (based on availability)

Guest check-out time is 11:00am.
Our Front Desk can store luggage on a complimentary basis for those guests who have checked out, but are not yet departing the hotel. Guests are asked to drop their keys off at the Front Desk upon Check-Out. Late check-out may be available upon request, but is subject to availability and upcoming reservations. The following Late Check-Out fees will apply:

• Check-Outs between 11:00am and 12:00pm – No charge (based on availability)

• Check-Outs after 6:00pm will be charged the prevailing rate for the full night (based on availability)

Should you need to cancel your reservation, please contact our Honor's Haven Reservation staff at reservations@honorshaven.com
or 845-210-1600 extension 1. Cancellation policies vary based on reservation type.

In the event that a guest fails to check in for a guaranteed reservation, the no show policy will be based on the reservation type reserved. Please refer to your confirmation letter for more details.

If you must shorten your stay with us, we ask that you kindly do so no less than 24-hours prior to arrival to avoid any charges. Changes made upon day of arrival or after you have checked will be subject to a one night's room charge plus tax, early departure charge.

Guests must be at least 21 years of age to make a reservation and check-in to Honor's Haven Retreat and Conference Center.

Guests will be asked to provide valid proof of identity upon check-in.

Payment will be taken at the time of booking. Upon arrival a credit card will be required for security purposes. The authorization will hold the funds and may appear as a pending charge. The authorization will be held until check-out. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution, and the hotel will not be responsible for any resulting fees or charges.

Payment for a stay will be collected upon booking. Honor's Haven accepts Visa, MasterCard, American Express, and Discover as forms of payment.

A credit card must be swiped at check-in and held on file for security purposes. Even if a cash payment is the desired method of payment, a card will still be required.

For payment arrangements to a third-party credit card, please contact the Reservation's Department at the time of booking; reservations@honorshaven.com or 845-210-1600 extension 1.